Why we request it and what we do with your information:
In order to fulfil our service to you we reasonably collect your data. We do this so we can process your request, or contact you about your request. We also use it to inform you of our products and services.
This can include your name, email address, delivery address, IP address, telephone number, payment details and nationality.
If you agree to give us your information we will use it to:
Process your order, which may include contacting you for order confirmation.
Book and confirm your requested services.
Help with customer service requests.
Contact you via your preferred channel(s) about similar products and/or services we provide. Such as our fortnightly email newsletter.
Send you specific information inferred by your region/nationality/language.
Store sales history information indefinitely to allow you to easily re-purchase your favourite shades, or check your order/booking history.
Your choices for your data:
You can opt-out of receiving information from us at any time.
To exercise your choices please indicate your wishes via the relevant registration form when signing up, unsubscribe using the link within emails or contact us:
Email: firstname.lastname@example.org or use the contact form on this website.
You can also use the above contact information to request a copy of the information held and to amend, pass it over, object or delete it at any time.
Learn more about your data rights on the ICO website.
Where your information is:
Your data is held and processed at our premises and at the sites of under contract data processors and third parties appointed by us. Some of which may be outside of the EU. We take appropriate steps to ensure your data is held in a secure environment and that is the same with our under contract processors.
Actinic Software Ltd. - The hosts of this online eCommerce store.
Immeuble Acropolis - 171 bis chemin de la Madrague Ville- 13002 Marseille - France
Rosemount House, Rosemount Avenue, West Byfleet, Surrey, KT14 6LB - UK
Tel: +44 (0)845 129 4800
RCS Marseille - Siret No.: 438 824 708 00046
Intra-Community VAT No.: FR30438824708
Cygnia Logistics Ltd. - The people who dispatch your items.
Cygnia Logistics Ltd. Upton, Northampton NN4 9EX.
Tel: +44 (0) 1604 664 300
Royal mail Carriers - The people that deliver your items
Information can be found on the respective websites.
Correspondence with us often includes personal information that will be treated the same as all other customer data. You can also make the same requests for how your data is treated as above.
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